Last updated: May 10, 2026
Welcome to croccssale — your online destination for stylish, comfortable footwear delivered straight to your doorstep.
Our Story
croccssale was founded with a simple mission: to make high-quality footwear accessible to customers across the United States with a seamless, hassle-free shopping experience. We believe that great shoes should not come with complicated return policies, unexpected shipping fees, or frustrating customer service. Every policy we have put in place — from free shipping on all orders to our 30-day, free-return policy — is designed with you, the customer, at the center.
Who We Are
croccssale is an independently operated online footwear retailer based in Provincetown, Massachusetts. Our operations are managed from our business location at 40A Nelson Avenue Unit 5, Provincetown, MA 02657, where our team handles order processing, customer support, and returns.
Business Information:
| Attribute | Details |
|---|---|
| Legal Business Name | croccssale |
| Business Type | Online Retailer (Footwear) |
| Primary Business Address | 40A Nelson Avenue Unit 5, Provincetown, MA 02657, United States |
| Customer Support Email | info@croccssale.it.com |
| Customer Support Phone | +1 203-947-3703 |
| Service Hours | Monday – Friday, 9:00 AM – 6:00 PM Eastern Time (ET) |
| Website | https://croccssale.it.com |
What We Offer
At croccssale, we specialize in offering a curated selection of footwear that combines everyday comfort with modern style. We understand that buying shoes online can sometimes feel risky — will they fit? Will the quality be what you expected? Will returns be a headache? That is why we have built our entire business around transparency and customer protection:
- Free shipping on all orders within the United States — no minimum purchase, no hidden fees
- 30-day return window for all products
- Free return shipping with no restocking fees
- 1–2 business day refund processing after we receive your return
We also take your privacy and security seriously. Our website is fully SSL-encrypted, and we partner with trusted payment processors Visa, MasterCard, and PayPal to ensure that your payment information is always protected.
Our Commitment to You
We are not a large corporate chain — we are a focused online retailer that values every single customer. From the moment you browse our website to the day your package arrives at your door, we strive to make every interaction positive and every policy transparent. If something goes wrong with your order, we want to know about it and fix it. If you are not happy with your purchase, we want to make it right.
Our customer support team is available Monday through Friday, 9:00 AM – 6:00 PM Eastern Time at info@croccssale.it.com or by phone at +1 203-947-3703. We are real people, and we read every email and answer every call. Your satisfaction is not just a metric — it is the reason we exist.
Our Location
Our physical business address is:
croccssale
40A Nelson Avenue Unit 5
Provincetown, MA 02657
United States
This is our actual place of business. Whether you are sending a return, mailing correspondence, or just want to know where we operate from, this is the address you can rely on. You may verify this address using Google Maps.
Our Values
Transparency: We believe that you should never be surprised by hidden fees, confusing policies, or unavailable customer support. Everything we do is explained clearly on our website — from shipping times to refund processing windows.
Customer First: Your experience with croccssale does not end when you click “Place Order.” It continues through delivery, and if needed, through the return and refund process. We are with you for the entire journey.
Simplicity: Buying shoes online should be straightforward. That is why we have free shipping, free returns, and a simple return process. No complicated steps. No fine print traps.
Security: Your personal and payment information deserves the highest level of protection. We maintain SSL encryption throughout our website and partner only with PCI DSS compliant payment processors.
Contact Our Team
We would love to hear from you. Whether you have a question about a current order, need help finding the right product, or just want to learn more about what we do, please reach out:
- Email: info@croccssale.it.com (primary contact method — we respond within 1–2 business days)
- Phone: +1 203-947-3703 (available Monday–Friday, 9:00 AM – 6:00 PM ET)
- By Mail: 40A Nelson Avenue Unit 5, Provincetown, MA 02657, United States
Thank you for choosing croccssale. We look forward to serving you.